Terms of Service

Last updated: 2025

1. Introduction

These Terms of Service govern your use of the website AgeCareCover (agecarecover.info) and all related services, informational products, and goods offered to seniors seeking protection options. By accessing or using our services, you agree to be bound by these terms.

2. Services

2.1 Insurance Services

AgeCareCover offers tailored protection packages for seniors, including coverage plans, personal consultations, and policy support. These services are designed to help you secure appropriate protection for your needs.

2.2 Informational Products

We provide digital guides, checklists, and online seminars to help seniors understand their protection choices. These products are delivered electronically upon purchase.

2.3 Physical Goods

AgeCareCover may offer printed materials, brochures, and promotional items. Physical goods are shipped to the address you provide at checkout.

3. Fees and Payment

All fees for services, informational products, and goods are listed on our website. Payment is due upon enrollment or purchase. We accept various payment methods as indicated during checkout.

4. Refund Policy

We aim to ensure your satisfaction. This section outlines refund eligibility and procedures for each type of offering.

4.1 Insurance Services

Requests for cancellation and refunds must be submitted in writing within 14 days of enrollment. Approved refunds will be processed using the original payment method within 10 business days. Alternatively, you may choose to transfer your service to another eligible date or package at no additional cost. Certain specialized coverage options are non-refundable due to regulatory and underwriting constraints. In such cases, no refunds will be issued, but you may transfer your coverage to a different eligible period.

4.2 Informational Products

If you are not satisfied with a digital product, you may request a full refund within 30 days of purchase. To request a refund, submit your request via our Contact Form. Approved refunds will be issued to the original payment method within 10 business days of approval.

4.3 Physical Goods

You may return unused physical goods in their original packaging within 30 days of delivery. To initiate a return, please use our Contact Form to obtain a return authorization. You are responsible for return shipping unless the item is defective. Once we receive and inspect the goods, a refund will be issued to the original payment method within 10 business days.

5. Changes to These Terms

AgeCareCover reserves the right to modify these terms at any time. Changes will be effective upon posting to this page with an updated date.

6. Contact Information

If you have any questions or concerns, please contact us:

AgeCareCover
111 Wellington Street, Ottawa, ON K1A 0A9, Canada
Phone: +14161907033
Business ID: 898699543